Help Centre

FAQs — Private Chefs, Supper Clubs & Dining in Dubai

Find answers about supper clubs, private chefs, catering, gift cards, and bookings in Dubai and the UAE.

General

splidu is Dubai's leading experience booking platform connecting food lovers with unique supper clubs, private chef experiences, and catering events. Available on iOS and Android.

Across Dubai and Abu Dhabi. Some locations are announced in advance, others are revealed as a secret location 24 hours before — that's part of the excitement.

It depends on the experience — some are casual, some call for something a little more dressed up. You'll find dress code details on the experience page.

After your experience, you'll get an email with a review link. Rate across five categories and leave written feedback — it helps the chef improve and helps other guests find great evenings.

Bookings & Payments

Each experience page lists exactly what's included — menu, drinks, extras. You can also chat directly with the host through the app or email us at info@splidu.com.

Each experience shows available seats and any per-booking limits on the experience page.

Cancellation policies vary by experience and are set by each host. You'll always see the specific policy on the experience page before you book. Refunds for eligible cancellations are credited to your splidu wallet. Questions? Email us at info@splidu.com.

Parking details are listed on each experience page. Since every location is different, the specifics vary.

Experiences & Dining

Each host curates their own menu, described on the experience page. Some share the full menu in advance, others keep it a surprise — that's part of the fun.

During booking, you'll be asked about dietary preferences, allergies, and restrictions. You can also update these in your profile anytime.

Each host sets their own arrangement — communal tables, intimate settings, or something completely unexpected.

It varies — indoor, outdoor, rooftop, garden, villa. Details are on the experience page.

Private Chef in Dubai

Private chef experiences typically range from AED 200 to AED 500 per person, depending on the menu, courses, and chef. Pricing is shown on each chef's profile. Browse chefs →

3–5 days ahead for most occasions. For groups of 10+, book 1–2 weeks in advance for the best chef availability.

Absolutely. Every menu is fully customisable — halal, vegan, gluten-free, keto, allergy-specific. Communicate directly with your chef through the app.

Your chef brings all ingredients. A standard kitchen with an oven, hob, and basic utensils is usually enough. They'll confirm any specific needs beforehand.

Most private chef experiences cater for 2–20 guests. Larger parties are possible with additional support staff — just mention the guest count when you book.

Anywhere — your home, a villa, a yacht, a rooftop, an office, or any venue across Dubai and Abu Dhabi.

Catering & Events in Dubai

Yes. splidu provides catering for corporate events, team dinners, product launches, and office celebrations. Contact us for tailored packages or browse our catering page.

There's no strict minimum — we've catered for intimate dinners of 6 and events of 100+. Get in touch with your requirements.

Full end-to-end service: grocery shopping, preparation, cooking, tablescaping, serving, and cleanup. Some chefs also offer furniture, equipment, and themed styling.

Absolutely — birthdays, anniversaries, engagements, graduations, you name it. Browse our private chefs or contact us for a custom arrangement.

Gift Cards

No. splidu gift cards never expire.

Yes. Gift cards work across everything on splidu — supper clubs, private chefs, and events.

Yes. Choose from preset values or enter any custom amount from AED 50. Buy a gift card →

They receive it by email with a unique code. Enter the code on splidu.com or in the app — the balance is added to their wallet and applied automatically at checkout.

The remaining balance stays in the wallet for future bookings. Nothing is lost.

Hosting on splidu

Yes. Some chefs host at your home — contact us for details, or browse the private chef page.

Apply at our host registration page. Host supper clubs, private chef services, or events. We review applications within 48 hours.

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Still have a question?

Our team is happy to help — reach out anytime.

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